Carol Longacre will go over the Benefits of being an Associate Member of Service Nation. Note: Every RACCA Contractor Member receives a complimentary Associate Level Membership. Who Should Attend? This class is intended for RACCA Members as a reintroduction to Service Nation and any HVAC Contractors that are considering joining RACCA as a Member. Carol […]

Lunch and Learn – Customer Service and Relations Who Should Attend? This class is intended for all employees up to and including Managers and Owners. This class will cover topics such as: Getting new customers?.....What about keeping the ones you already have? Five forbidden phrases.....what not to say. Managing the "moments of truth". Dealing with […]