Customer Service and Relations What does your employee's appearance, trucks, paperwork and attitude tell the customer about your company? The class will be presented by Keane Bismarck of RACCA's Apprenticeship Program. Who Should Attend? This class is intended for all employees up to and including Managers and Owners. This class will cover topics such as: […]

What is the Employee Retention Credit? Clearlight Employer Services will go over Employee Retention Credit (ERC) - sometimes called the Employee Retention Tax Credit. Who Should Attend? This class is intended for Owners, Executives, Managers & Associate Members. Details of the program include: Up to $26,000 per employee Available for 2020 & Q1-Q3 2021 Qualify […]

Refrigeration 101 Basic understanding of the refrigeration cycle with a focus on the thermostatic expansion valve. Who Should Attend? Service Managers, Service Techs and Installation Crews. Refrigeration 101 Class will go over the Refrigeration Cycle with a focus on TEV. This class will cover topics such as: P-h Diagram Review of 4 Components in a […]

Improved Management Techniques and Worker’s Compensation & Risk Management Learn the tools and techniques that today’s industry leaders are using to grow their businesses and build high performance cultures. With 40 years of experience, Dennis has seen some of the best and worst run HVAC Contractor companies in Florida. His team has helped numerous companies […]

Navigating Health Benefits Matthew is the manager for Abbott Family Insurance, and he will lead a class on navigating the insurance space ahead of Open Enrollment for Plan year 2024. Who Should Attend? This class is intended for Owners, Executives, Managers & Associate Members. This class will cover topics such as: Various health insurance options: […]

IAQ 101 Training Class This class is designed to discuss the many different offerings and technologies in the IAQ space today as well as what the future of IAQ may look like. We'll review applications for Passive vs. Active Technologies, Ionization, Filtration, UV as well as Dehumidification. Who Should Attend? Owners, Estimators, Salespeople, Service Managers, […]

Evacuation Best Practices Evacuation is critical to ensure the reliability of any Air Conditioning & Refrigeration System. Using Evacuation Best Practices will save you time and cut down on call backs. Who Should Attend? Owners, Estimators, Salespeople, Service Managers, Installation Crews, and Service Techs. This class will cover topics such as: When and why is […]