Evacuation Best Practices Evacuation is critical to ensure the reliability of any Air Conditioning & Refrigeration System. Using Evacuation Best Practices will save you time and cut down on call backs. Who Should Attend? Owners, Estimators, Salespeople, Service Managers, Installation Crews, and Service Techs. This class will cover topics such as: When and why is […]

Executive Lunch and Learn – Hire, Retain, and Develop Future Leaders and a Lasting Legacy Federated Insurance will go over Hiring, Retaining, and Developing Future Leaders & A Lasting Legacy Who Should Attend? Owners, Managers, Executives, and Associate Members. Hire, Retain, and Develop Future Leaders Class (45 Min.) One good hire today could become a great […]

Brazing Fundamentals Are your technicians well-informed on the latest in brazing developments? Who Should Attend? Installers and Service Technicians. This class will cover topics such as: Brazing Terminology & Definitions The Six Fundamentals of Brazing Base Metals - Copper, Aluminum, Brass, Steel & Stainless Steel Choosing the Appropriate Filler Metal & Flux Torch Safety - […]

Carol Longacre will go over the Benefits of being an Associate Member of Service Nation. Note: Every RACCA Contractor Member receives a complimentary Associate Level Membership. Who Should Attend? This class is intended for RACCA Members as a reintroduction to Service Nation and any HVAC Contractors that are considering joining RACCA as a Member. Carol […]

Lunch and Learn – Customer Service and Relations Who Should Attend? This class is intended for all employees up to and including Managers and Owners. This class will cover topics such as: Getting new customers?.....What about keeping the ones you already have? Five forbidden phrases.....what not to say. Managing the "moments of truth". Dealing with […]

Mini-Split Best Practices Training Class Does your Sales Department and Estimators understand how to size a Mini-System using Best Practices? When your installation crew goes out and installs a Mini-Split are they wiring, piping, and charging the Mini-Split System using Best Practices? If not, this is the class for them. Who Should Attend? Owners, Estimators, […]