Lunch and Learn – Customer Service and Relations Who Should Attend? This class is intended for all employees up to and including Managers and Owners. This class will cover topics such as: Getting new customers?.....What about keeping the ones you already have? Five forbidden phrases.....what not to say. Managing the "moments of truth". Dealing with […]
Mini-Split Best Practices Training Class Does your Sales Department and Estimators understand how to size a Mini-System using Best Practices? When your installation crew goes out and installs a Mini-Split are they wiring, piping, and charging the Mini-Split System using Best Practices? If not, this is the class for them. Who Should Attend? Owners, Estimators, […]
Everyone in the HVACR Industry is Welcome to RSVP and Celebrate RACCA 75th Year. RACCA’s original members began meeting as early as 1949 to discuss mutual problems and to develop a coalition of contractors that might take action on industry issues through solidarity. Among it’s original charter members: Howard Frankland, W.B. Haggerty, Otto Krause, James […]
Evaluating Performance and Quality in Your Workforce Tired of the generic " one size fits all " approach to evaluating people? Don't feel comfortable critiquing an employee's performance? Concerned that your current system isn't working or you have no system at all? Course Goal: To help Managers and Supervisors develop their own specific employee evaluation […]
ACCA and FRACCA are coming together to take your business to the next level with the premier annual education and networking event for HVACR contractors! FRACCA will provide all the education and networking you've come to expect - a dedicated educational track that qualifies for at least 14 CE credits and Florida Pavilian in the […]
Package and Individual rates include 50 targets, 50 shells, cart rental, breakfast and lunch. Event Schedule: Registration/Breakfast: 8:00am Safety Meeting: 8:45am Start: 9:00am Lunch, Awards, and Raffles: 12:00pm Sponsorships Available: Breakfast Sponsorship Lunch Sponsorship Beverage Sponsorship Trophy Sponsorship Cart Sponsorship Shell Sponsorship Gun Sponsorship Door Prize Sponsorship Cancellations are due by noon March 28th. Cancellation […]
Introduction to Air Conditioning Does your Office Personnel speak Air Conditioning? Who Should Attend? Receptionists, Office Administrators, Dispatchers, Cost Accounting Clerks, Entry-Level Helpers, Warehouse, Parts Runners & Anyone in your organization that is New to the HVAC Industry! A Non-Technical Seminar Designed Exclusively for Support Personnel Employed by HVACR Contractors & Supply Houses. The science […]