Lunch & Learn

Introduction to Air Conditioning Does your Office Personnel speak Air Conditioning? Who Should Attend? Receptionists, Office Administrators, Dispatchers, Cost Accounting Clerks, Entry-Level Helpers, Warehouse, Parts Runners & Anyone in your organization that is New to the HVAC Industry! A Non-Technical Seminar Designed Exclusively for Support Personnel Employed by HVACR Contractors & Supply Houses The science […]

Introduction to Surge & Over/Under Voltage Does your Sales Department, Estimators & Service Techs Understand Surge & Over/Under Protection & their Applications? As an Owner, do you have your staff recommending Surge Protection & Over/Under Protection on every job they go on. Lightning season is coming!!!! Who Should Attend? Owners, Estimators, Salespeople, Service Managers, Service […]

Evaluating Performance & Quality in your Workforce Tired of the generic " one size fits all " approach to evaluating people? Don't feel comfortable critiquing an employee's performance? Concerned that your current system isn't working or you have no system at all? Course Goal: To help Managers and Supervisors develop their own specific employee evaluation […]

A Talk on the 2023 Florida Legislative Session RSA Consulting Group (FRACCA & RACCA Lobbyist in Tallahassee) will do a post-session highlight on the 2023 Florida Legislative Session. Who Should Attend? This class is intended for Owners, Executives, Managers & Associate Members. Currently, if you belong to RACCA.....part of your RACCA dues go to FRACCA […]

Customer Service and Relations What does your employee's appearance, trucks, paperwork and attitude tell the customer about your company? The class will be presented by Keane Bismarck of RACCA's Apprenticeship Program. Who Should Attend? This class is intended for all employees up to and including Managers and Owners. This class will cover topics such as: […]